effytech/freshdesk-mcp

MCP server created for Freshdesk, allowing AI models to interact with Freshdesk modules

Customer Support Python MIT 60 stars
Why E-Commerce Teams Use This

Power AI customer support for your store. Access Freshdesk tickets, customer history, and SLA data through AI agents. Automate ticket triage, suggest responses, and escalate complex issues — reducing response times and support costs.

Use Cases
  • Automated ticket triage for e-commerce support
  • AI-suggested responses based on order data
  • SLA monitoring and escalation management
About
MCP server created for Freshdesk, allowing AI models to interact with Freshdesk modules
Works With
Any
Author
effytech